At the start of the pandemic, everything came to a halt. Individuals and organizations alike were uncertain about how to operate, leading to confusion, frustration, and anxiety. Over time, however, it became clear that life and business had to move forward. Companies began resuming operations, re‑evaluating SOPs, and adapting to new ways of working.
While many businesses faced layoffs, others managed to stay resilient — some even expanded. Employees shifted to remote work or hybrid arrangements, and hiring processes also evolved. I recall being invited to an interview just a month after the Movement Control Order (MCO) was implemented. Initially, I thought it would be impossible to attend, but soon realized that virtual platforms like Zoom, Teams, and Skype had become the new standard for meetings and interviews.
Although face‑to‑face interviews remain ideal, remote interviews have proven to be an effective alternative. With proper preparation, they can be almost as impactful as in‑person meetings. To ensure a smooth process, it’s important to follow structured steps from preparation to final decisions.
Table of Contents
- Preparation
- Review Candidates’ Resumes Thoroughly
- Thank Candidates Personally
- Begin with an informal conversation
- Discuss Current and Past Experiences
- Ask Why the Role Appeals to Them
- Conclusion
1. Preparation
Preparation is essential for both candidates and interview panels. While minor hiccups may occur, being well‑prepared ensures time is spent meaningfully — focusing on understanding the candidate rather than awkwardly flipping through resumes during the interview.
2. Review Candidates’ Resumes Thoroughly
Always read the candidate’s resume before the interview. Having prior knowledge of their background allows you to prepare relevant questions, clarify details, and assess suitability for the role. Proper planning reduces stress, saves time, and sets the interview on the right track.
3. Thank Candidates Personally
Begin the interview by thanking the candidate for taking the time to attend. A warm welcome helps ease nerves and creates a positive first impression, especially in an unfamiliar virtual environment.
4. Start with an Informal Conversation
Before diving into formal questions, spend a few minutes engaging in light, informal conversation. This shows appreciation for the candidate’s effort and helps them relax, making the interview more natural and authentic.
5. Ask About Current and Past Experiences
Once the candidate feels comfortable, transition into professional discussions. Start by asking about their current role and past experiences to evaluate their skills, expertise, and overall fit for the position.
